Diamonds Rock Privacy Policy
Diamonds Rock, LLC. is committed to protecting your privacy. Please read the Diamonds
Rock, LLC. Online Privacy Statement below and also any supplemental information
listed to the right for additional details about particular Diamonds Rock, LLC.
sites and services that you may use.
This Diamonds Rock, LLC. Online Privacy Statement applies to data collected by Diamonds
Rock, LLC. through the majority of its websites and services, as well as its offline
product support services. It does not apply to those Diamonds Rock, LLC. sites,
services and products that do not display or link to this statement or that have
their own privacy statements.
Collection of Your Personal Information
At some Diamonds Rock, LLC. sites, we ask you to provide personal information, such
as your e-mail address, name, home or work address or telephone number. We may also
collect demographic information, such as your ZIP code, age, gender, preferences,
interests and favorites. If you choose to make a purchase or sign up for a paid
subscription service, we will ask for additional information, such as your credit
card number and billing address, that is used to create a Diamonds Rock, LLC. billing
account.
In order to access some Diamonds Rock, LLC. services, you will be asked to sign
in with an e-mail address and password, which we refer to as your credentials. You
can use the same credentials to sign in to many different Diamonds Rock, LLC. sites
and services, as well as those of select Diamonds Rock, LLC. partners. By signing
in on one Diamonds Rock, LLC. site or service, you may be automatically signed into
other Diamonds Rock, LLC. sites and services. If you access our services via a mobile
phone, you may also use your telephone number and a PIN as an alternative credential
to your username and password. As part of creating your credentials, you may also
be requested to provide questions and secret answers, which we use to help verify
your identity and assist in resetting your password, as well as an alternate email
address. Some services may require added security, and in these cases, you may be
asked to create an additional security key. Finally, a unique ID number will be
assigned to your credentials which will be used to identify your credentials and
associated information.
We may collect information about your visit, including the pages you view, the links
you click and other actions taken in connection with Diamonds Rock, LLC. sites and
services. We also deliver advertisements and provide website analytics tools on
non-Diamonds Rock, LLC. sites and services, and we may collect information about
page views on these third party sites as well. Much of this third party ad delivery
is done through our Atlas subsidiary, and you may read the Atlas privacy statement
at http://www.atlassolutions.com/privacy.aspx. Additionally, we collect certain
standard information that your browser sends to every website you visit, such as
your IP address, browser type and language, access times and referring Web site
addresses.
When you receive newsletters or promotional e-mail from Diamonds Rock, LLC., we
may use web beacons (described below), customized links or similar technologies
to determine whether the e-mail has been opened and which links you click in order
to provide you more focused e-mail communications or other information.
In order to offer you a more consistent and personalized experience in your interactions
with Diamonds Rock, LLC., information collected through one Diamonds Rock, LLC.
service may be combined with information obtained through other Diamonds Rock, LLC.
services. We may also supplement the information we collect with information obtained
from other companies. For example, we may use services from other companies that
enable us to derive a general geographic area based on your IP address in order
to customize certain services to your geographic area.
Use of Your Personal Information
Diamonds Rock, LLC. collects and uses your personal information to operate and improve
its sites and deliver the services or carry out the transactions you have requested.
These uses may include providing you with more effective customer service; making
the sites or services easier to use by eliminating the need for you to repeatedly
enter the same information; performing research and analysis aimed at improving
our products, services and technologies; and displaying content and advertising
that are customized to your interests and preferences.
The website and online services we offer are supported by advertising, and as indicated
above, we may use some of the information we collect in order to personalize the
ads we show you. However, we designed our systems to select ads based only on data
that does not personally and directly identify you. For example, we may select the
ads we display according to certain general interest categories or segments that
we have inferred based on (a) demographic data, including any you may have provided
when creating an account (e.g. age, zip or postal code, gender), general demographic
data acquired from other companies, and a general geographic location derived from
your IP address, (b) the pages you view and links you click when using Diamonds
Rock, LLC., and (c) the search terms you enter when using Diamonds Rock, LLC.’
Internet search services, such as Live Search.
When we display personalized ads, we take a number of steps designed to protect
your privacy. For example, we store page views, clicks and search terms used for
ad personalization separately from your contact information or other data that directly
identifies you (such as your name, e-mail address, etc.). Further, we have built
in technological and process safeguards designed to prevent the unauthorized correlation
of this data.
We also use your personal information to communicate with you. We may send certain
mandatory service communications such as welcome letters, billing reminders, information
on technical service issues, and security announcements. Some Diamonds Rock, LLC.
services, such as MSN Hotmail, may send periodic member letters that are considered
part of the service. We may also occasionally send you product surveys or promotional
mailings to inform you of other products or services available from Diamonds Rock,
LLC. and its affiliates.
Personal information collected on Diamonds Rock, LLC. sites and services may be
stored and processed in the United States or any other country in which Diamonds
Rock, LLC. or its affiliates, subsidiaries or agents maintain facilities, and by
using a Diamonds Rock, LLC. site or service, you consent to any such transfer of
information outside of your country. Diamonds Rock,
LLC. abides by the safe harbor framework as set forth by the U.S. Department of
Commerce regarding the collection, use, and retention of data from the European
Union.
Sharing of Your Personal Information
Except as described in this statement, we will not disclose your personal information
outside of Diamonds Rock, LLC. and its controlled subsidiaries and affiliates without
your consent. Some Diamonds Rock, LLC. sites allow you to choose to share your personal
information with select Diamonds Rock, LLC. partners so that they can contact you
about their products, services or offers. Other sites, such as MSN, do not share
your contact information with third parties for marketing purposes, but instead
may give you a choice as to whether you wish to receive communications from Diamonds
Rock, LLC. on behalf of external business partners about a partner's particular
offering (without transferring your personal information to the third party). See
the Communication Preferences section below for more information.
Some Diamonds Rock, LLC. services may be co-branded and offered in conjunction with
another company. If you register for or use such services, both Diamonds Rock, LLC.
and the other company may receive information collected in conjunction with the
co-branded services.
We occasionally hire other companies to provide limited services on our behalf,
such as handling the processing and delivery of mailings, providing customer support,
hosting websites, processing transactions, or performing statistical analysis of
our services. Those companies will be permitted to obtain only the personal information
they need to deliver the service. They are required to maintain the confidentiality
of the information and are prohibited from using it for any other purpose.
We may access and/or disclose your personal information if we believe such action
is necessary to: (a) comply with the law or legal process served on Diamonds Rock,
LLC.; (b) protect and defend the rights or property of Diamonds Rock, LLC. (including
the enforcement of our agreements); or (c) act in urgent circumstances to protect
the personal safety of users of Diamonds Rock, LLC. services or members of the public.
Some Diamonds Rock, LLC. sites or services may collect personal information that
is not accessible via the links above. However, in such cases, you may be able to
access that information through alternative means of access described by the service.
Communication Preferences
You can stop the delivery of future promotional e-mail from Diamonds Rock, LLC.
sites and services by following the specific instructions in the e-mail you receive.
You may also have the option of proactively making choices about the receipt of
promotional e-mail, telephone calls, and postal mail from particular Diamonds Rock,
LLC. sites or services.
These choices do not apply to the display of online advertising. Nor do they apply
to the receipt of mandatory service communications that are considered part of certain
Diamonds Rock, LLC. services, which you may receive periodically unless you cancel
the service.
Security of Your Personal Information
Diamonds Rock, LLC. is committed to protecting the security of your personal information.
We use a variety of security technologies and procedures to help protect your personal
information from unauthorized access, use, or disclosure. For example, we store
the personal information you provide on computer systems with limited access, which
are located in controlled facilities. When we transmit highly confidential information
(such as a credit card number or password) over the Internet, we protect it through
the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If a password is used to help protect your accounts and personal information, it
is your responsibility to keep your password confidential. Do not share this information
with anyone. If you are sharing a computer with anyone you should always choose
to log out before leaving a site or service to protect access to your information
from subsequent users.
Use of Cookies
Diamonds Rock, LLC. websites use "cookies" to enable you to sign in to our services
and to help personalize your online experience. A cookie is a small text file that
is placed on your hard disk by a Web page server. Cookies contain information that
can later be read by a web server in the domain that issued the cookie to you. Cookies
cannot be used to run programs or deliver viruses to your computer.
Diamonds Rock, LLC. websites use cookies to store your preferences and other information
on your computer in order to save you time by eliminating the need to repeatedly
enter the same information and to display your personalized content and appropriate
advertising on your later visits to these sites.
When you sign in to a site using your ID we store your unique ID number, and the
time you signed in, in an encrypted cookie on your hard disk. This cookie allows
you to move from page to page at the site without having to sign in again on each
page. When you sign out, these cookies are deleted from your computer. We also use
cookies to improve the sign in experience. For example, your e-mail address may
be stored in a cookie that will remain on your computer after you sign out. This
cookie allows your e-mail address to be pre-populated, so that you will only need
to type your password the next time you sign in. If you are using a public computer
or do not otherwise want this information to be stored, you can select the appropriate
radio button on the sign-in page, and this cookie will not be used.
You have the ability to accept or decline cookies. Most Web browsers automatically
accept cookies, but you can usually modify your browser setting to decline cookies
if you prefer. If you choose to decline cookies, you may not be able to sign in
or use other interactive features of Diamonds Rock, LLC. sites and services that
depend on cookies.
Use of Web Beacons
Diamonds Rock, LLC. Web pages may contain electronic images known as Web beacons
- sometimes called single-pixel gifs - that may be used to assist in delivering
cookies on our sites and allow us to count users who have visited those pages and
to deliver co-branded services. We may include Web beacons in promotional e-mail
messages or our newsletters in order to determine whether messages have been opened
and acted upon.
Diamonds Rock, LLC. may also employ Web beacons from third parties in order to help
us compile aggregated statistics regarding the effectiveness of our promotional
campaigns or other operations of our sites. We prohibit Web beacons on our sites
from being used by third parties to collect or access your personal information.
Finally, we may work with other companies that advertise on Diamonds Rock, LLC.
sites to place Web beacons on their sites in order to allow us to develop statistics
on how often clicking on an advertisement on a Diamonds Rock, LLC. site results
in a purchase or other action on the advertiser's site.
Advertisements Displayed by Third Parties
The majority of the online advertisements you see on Diamonds Rock, LLC. Web pages
are displayed by Diamonds Rock, LLC.. However, we allow third-party ad serving companies,
including ad networks, to display advertisements on Diamonds Rock, LLC. Web pages.
Ad serving companies often place a persistent cookie on your computer in order to
recognize your computer each time they display an online advertisement to you. Because
these companies may serve advertisements on many different websites, they may be
able to compile information over time about where you, or others who are using your
computer, saw and/or clicked on the advertisements they display. These companies
may use this information to make predictions about your characteristics or preferences
and to display targeted advertisements that they believe may be of interest to you.
They may also associate this information with your subsequent visit, purchase or
other activity on participating advertisers’ websites in order to determine
the effectiveness of the advertisements.
These companies may offer you a way to opt out of ad targeting based on their cookies.
You may find more information by clicking on the company names above and following
the links to the websites of each company. Some of these companies are members of
the Network Advertising Initiative, which offers a single location to opt out of
ad targeting from member companies.
Controlling "Spam" or Unsolicited E-mail
Diamonds Rock, LLC. is concerned about controlling unsolicited commercial e-mail,
or "spam." Diamonds Rock, LLC. will not sell, lease or rent its e-mail subscriber
lists to third parties. While Diamonds Rock, LLC. continues to actively review and
implement new technology, such as expanded filtering features, there is no currently
available technology that will totally prevent the sending and receiving of unsolicited
e-mail. Using junk e-mail tools and being cautious about the sharing of your e-mail
address while online will help reduce the amount of unsolicited e-mail you receive.
Enforcement of This Privacy Statement
If you have questions regarding this statement, contact us by using our Contact
Page.
Changes to This Privacy Statement
We will occasionally update this privacy statement to reflect changes in our services
and customer feedback. When we post changes to this Statement, we will revise the
"last updated" date at the top of this statement. If there are material changes
to this statement or in how Diamonds Rock, LLC. will use your personal information,
we will notify you either by prominently posting a notice of such changes prior
to implementing the change or by directly sending you a notification. We encourage
you to periodically review this statement to be informed of how Diamonds Rock, LLC.
is protecting your information.
Contacting Us
Diamonds Rock, LLC. welcomes your comments regarding this privacy statement. If
you have questions about this statement or believe that we have not adhered to it,
please contact us by using our Contact
Page.
Diamonds Rock, LLC. Privacy, Diamonds Rock, LLC., 7855 Kenwood Rd., Cincinnati,
Ohio 45236 • 513-793-7772
